Heating and Cooling Repair and Maintenance

Warranty Information

Get the Security of Industry-Leading Warranties

Every Comfortmaker® home comfort product is backed the way it’s built—to be the best. Comfortmaker systems come with the confidence of long-lasting warranties

No Hassle Replacement™ Limited Warranty

The Comfortmaker No Hassle Replacement™ limited warranty assures of continued comfort—no worries, no questions. You get a replacement unit if a major component (the compressor, covered coil, or heat exchanger) should fail during the covered period. Ask your dealer for details.

The No Hassle Replacement™ limited warranty is matched to four mainline product groups:

  • 10 Years – for our top-of-the-line products
  • 7 Years – for our mid-tier products
  • 5 Years – for our standard-level products
  • 1 Year – for our base-level products

NOTE:  Entry-level builder-grade products do not come with a No Hassle Replacement™ limited warranty.

Standard Warranty

Your Comfortmaker home air conditioner, heat pump, or furnace carries a limited warranty on all functional parts. Most Comfortmaker units feature an outstanding 10 year parts limited warranty. Other key components, such as heat exchangers, may carry a longer limited warranty. Look for specific details in the product description, check the Warranty Certificate, or ask your dealer for information.

Split system units must be matched with a Comfortmaker indoor coil or fan coil. Prior to replacing any unit, written authorization is required from the local Comfortmaker distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Installation labor charges may apply. Contact installing dealer for labor charge details.

Protecting Your Warranty

You are required to provide proof of yearly maintenance service by a qualified service technician to keep your warranty valid. The dealer also needs the serial number and model number of your unit, so keep your original receipts. For assistance in filing claims, your dealer can contact the distributor, who is supported by International Comfort Products (ICP).

To register your product for warranty coverage visit http://www.icpusa.com/productregistration.